flat.social

Delete your account

Permanently remove your flat.social account and personal data.

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How do I delete my flat.social account?

In your dashboard, open Settings, go to the Danger Zone, and click Delete Account. flat.social shows which flats and subscriptions will be removed, you type DELETE to confirm, and your account is erased for good. It cannot be undone.

This is permanent

Deleting your account erases your account and personal data and cannot be undone. Flats you own are deleted with it, and their subscriptions are cancelled immediately.

What gets deleted?

Before anything is removed, flat.social checks the flats you own:

  • Flats where nobody else holds a role are permanently deleted with your account. Visitors and guests don't count, so a busy public flat with no role holders is deleted too.
  • Flats where someone holds a role (people you assigned a role to, or who accepted an invite) block deletion, so they don't lose their space without warning.
  • Active subscriptions on flats being deleted are cancelled immediately, and you won't be charged again. Scheduled Day Passes are not refunded automatically; contact support if you had one booked.

The dialog lists all of this before you confirm.

How to delete your account

  1. 1
    Open Settings

    In your dashboard, click your name at the bottom of the sidebar and choose Settings.

  2. 2
    Go to the Danger Zone

    In the Danger Zone, click Delete Account.

  3. 3
    Review what will be deleted

    The dialog lists "These flats will be permanently deleted:", any subscriptions that will be cancelled, and any flats that still have people with roles.

  4. 4
    Type DELETE

    If nothing is blocking you, type DELETE in the confirmation box.

  5. 5
    Confirm

    Click Delete my account. You are signed out, returned to the sign-in page, and sent a confirmation email.

The Danger Zone in Settings with a Delete Account button
Find Delete Account in the Danger Zone of Settings.
The Delete account confirmation dialog listing affected flats and subscriptions
Review the affected flats and subscriptions, then type DELETE to confirm.
Blocked by a flat with role holders?

Ownership can't be transferred to another account yet, so you have two options: remove everyone from the flat's roles (Settings → Users → User Roles → Assign role on each role), or delete that flat first from Settings → Ownership. See Roles & permissions and Delete a flat.

Account deletion questions

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