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Insights dashboard

See how people actually use your flat: activity, attendance, and engagement.

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What is the Insights dashboard on flat.social?

Insights is your flat's usage analytics: how many people came, when, which rooms they used, where they joined from, and whether they turned on cameras, mics, and screen shares. It is part of the Monthly plan. You find it in Settings → Insights, and you need to be the owner or have the View Insights permission.

Insights needs the Monthly plan

On the Free plan, and on a Free flat with a Day Pass, Insights shows a blurred sample with Unlock flat insights. The owner can click Upgrade to unlock; others are asked to contact the owner. See Monthly plan.

What Insights shows you

Insights answers the questions every organizer asks: did people show up, did they stay, and what did they do? It has three tabs.

  • Overview: six headline cards (unique visitors, visits, peak, total time, median visit, and sessions) with the change from the previous period; Activity over time; Who's coming (registered vs guests); Top rooms by visits and time; and Top locations by country.
  • Attendance: bounce rate, peak rooms, returning visitors, New vs returning, and a Busiest times heatmap (in UTC).
  • Engagement: Engaged vs passive visits and Feature adoption for camera, mic, and screen share, with how long people kept each on.
Screenshot · insights-dashboard-01The Insights Overview tab on a Monthly flat: six KPI cards with up/down deltas, the 'Activity over time' chart with 'Group by' D/W/M/Y buttons, 'Who's coming' Registered/Guests bar, 'Top rooms' and 'Top locations' with country flags.
The Overview tab: headline metrics, activity, top rooms, and geography.

How to read the Insights dashboard

  1. 1
    Open Insights

    Go to Settings → Insights.

  2. 2
    Pick a time range

    The dashboard starts on Last 30 days. Choose 7 days, 30 days, 3 months, 6 months, or 12 months; everything updates to that window.

  3. 3
    Adjust the grouping

    Under the activity chart, use Group by (D, W, M, Y) to group by day, week, month, or year. Picking a new range resets it to a sensible default.

  4. 4
    Switch tabs

    Move between Overview, Attendance, and Engagement.

  5. 5
    Export if you need to

    Click Export CSV to download the activity data (visits, unique visitors, time, and messages per period) for your own reports.

Not sure what a number means? Click the small info icon next to any metric, or read the Insights metrics glossary.

Questions about Insights

Keep reading

Insights metrics glossary
Monthly plan
Roles & permissions
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